PDFtify

Privacy Policy

Last Updated: May 6, 2024

At PDFtify ("we", "our", or "us"), we prioritize the privacy and security of our users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our PDF tools and AI services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register for the Site.
  • Uploaded Documents (The "Data"): The PDF files and documents you interact with on our platform. Important: All documents processed through our standard tools are temporarily stored for processing and are permanently deleted from our servers within 2 hours.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Provide, operate, and maintain our website.
  • Improve, personalize, and expand our website.
  • Understand and analyze how you use our website.
  • Develop new products, services, features, and functionality (including AI features).
  • Process your transactions and manage your premium subscriptions.
  • Send you emails regarding your account or order.

3. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information and documents. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

4. Third-Party AI Integrations

When you use our "Ask Your PDF" or other AI-assisted features, we utilize Large Language Models (LLMs) via third-party APIs (such as Google Gemini). The text within your documents is temporarily shared with these providers strictly for the purpose of generating the requested response. We have agreements in place that prevent these providers from using your data to train their public models.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

PDFtify Legal Department
Email: legal@pdftify.com
Address: 123 PDF Way, Suite 400, San Francisco, CA 94105